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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ehsanullah Omar 001

June 5, 2025

5  out of  5
rating by Ehsanullah Omar 001
"Great experience with my State Farm agent Ms Indra Professional knowledgeable Highly recommend for excellent service and peace of mind."
We responded:
"Thank you so much for the review!"
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Laila Orluck

June 3, 2025

5  out of  5
rating by Laila Orluck
"Indira has been always very patient and thorough in answering my questions. In addition to her professional attitude she is not pushy but makes me believe she wants my best interest."
We responded:
"Laila, thank you for trusting our office in assisting with your insurance needs and sharing your experience working with Indira! "
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Diana Shtil

June 2, 2025

5  out of  5
rating by Diana Shtil
"I have been a client of Kelvin's since I was 16 years old and got my license! Now I insure my car, home, everything with him. Indira has always been fantastic in explaining my policy options and getting me the best coverage possible."
We responded:
"Wow! Thank you for allowing our office in continuing to service your insurance protection needs!"
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Cheryl Brown

May 29, 2025

5  out of  5
rating by Cheryl Brown
"I have been with State Farm for almost 40 years. I relocated to Northern California from Idaho in 1983. My first insurance was with State Farm, Dwayne and June on Warm Springs Blvd, Fremont CA. Dwayne retired and his insurance was then relocated with Vicky at the State Farm office on Fremont Blvd, Fremont CA. Vicky relocated to the Los Angeles area. Kelvin and Indira have been consistent always providing above and beyond service. Kelvin and Indira continue to set the bar high in customer service, coverage and premiums to benefit my insurance needs. High FIVE. 100%. Thank you State Farm, Kelvin, Indira and (JAKE). ** Most recently 5/28, I had the pleasure of speaking with Beverly to set up change of debit card info SUCCESSFULLY. Beverly very courteous, knowledgeable. Thank you Beverly."
We responded:
"High Five Cheryl! Thanks for allowing us to service your insurance needs!"
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Antonio Inacay

May 21, 2025

4  out of  5
rating by Antonio Inacay
"User Experience Context - Just leased a new car and needed to add the new car to statefarm account and decrease usage of current car. Notified statefarm via website on the weekend. Seamless with Claudia. Claudia reached out and asked me some questions for the new and I was provided a quote and temporary ID card within an hour. Decrease usage in current car would be evaluated at the end of the policy period based on odometer. Hopefully I'm able to get some credit back based on the lower usage during that policy period which we'll see (only reason for the 4 star because of the uncertainty on this). Overall happy with the experience these past 10 years!"
We responded:
"Thank you so much for your thoughtful review! We're glad to hear of your positive experience with Claudia and that the process of adding your new car to your State Farm account was seamless. We truly appreciate your loyalty over the past 10 years! We understand the uncertainty regarding the decrease in usage for your current car. Please know that all mileage request changes must be reviewed and approved by State Farm's Underwriting Operations at the end of the policy period. We’ll be here to assist you throughout that process. Your feedback is invaluable to us, and we’re always striving to improve our services. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to continuing to serve you! "
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Marcus Johnson

May 20, 2025

5  out of  5
rating by Marcus Johnson
"This team is awesome. Super fast on getting things done. Thank you for the experience and the expertise that you guys strive for every day. Thomas and his team are awesome."
We responded:
"It's our agency goal to efficiently address your insurance needs with expert service. It's rewarding to know we are meeting your expectations. Thank you Marcus for being a valued customer over the years!"
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Vickie Stephens

May 13, 2025

5  out of  5
rating by Vickie Stephens
"Update 5/12/25. Kelvin has been my agent for many years. I still get the same professionalism, knowledge and quick response time as before, Mom and I are so thankful to call him my insurance agent and friend. Rates are definitely higher but you can’t put a price on “good neighbor service.’"
We responded:
"We value our relationships with all our customers and are committed to providing the service and protection that best meet our customer's needs! Thank you, Vickie!"
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Caleb Douglas

May 10, 2025

5  out of  5
rating by Caleb Douglas
"Indira and the entire Kelvin team rock"
We responded:
"Awesome!"
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karmjeet kaur

May 10, 2025

5  out of  5
rating by karmjeet kaur
"Great service and follow up"
We responded:
"We appreciate your review!"
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Gucci Tran

May 7, 2025

5  out of  5
rating by Gucci Tran
"Kevin team is very helpful to obtain the best coverage for customers, cover both home and auto. Very please with Indra’s interaction. So professional and listening well to client’s needs."
We responded:
"Great to hear we were able to offer value in your insurance protection needs!"
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Lynette Pfeiffer

May 6, 2025

5  out of  5
rating by Lynette Pfeiffer
"Beverly was so helpful with my new policy. She’s very knowledgeable and professional."
We responded:
"We're so glad that our Team Member, Beverly, was able to help with new policy!"
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Cindy Highbaugh

April 28, 2025

5  out of  5
rating by Cindy Highbaugh
"I've been with Calvin Thomas more than 20 years. I can say I've never been disappointed"
We responded:
"Thank you Cindy, for your wonderful review! It means a lot to us to have you as part of our agency family for over 20 years. We're thrilled to hear that we've consistently met your expectations and appreciate your trust in us. If there's anything more we can do to improve your experience, please let us know. Looking forward to serving you for many more years to come!"
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orangetigertail

April 24, 2025

5  out of  5
rating by orangetigertail
"Statefarm goes above and beyond when it comes to customer service. Kelvin Thomas has an amazing team. Applause to all."
We responded:
"Thank you for your review! Our goal is to provide exceptional customer service, and it's great to know that we are meeting your expectations."
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ccadiz01

April 22, 2025

5  out of  5
rating by ccadiz01
"Friendly and knowledgeable. Very calming and stress free."
We responded:
"Thank you!"
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Maria Delos Santos

April 21, 2025

5  out of  5
rating by Maria Delos Santos
"Beverly has been so helpful and appreciate her service. Knowledgeable and fairly quick to assist me with adding our new vehicle on our account. Thanks so much Beverly! It’s always a pleasure to work with you!"
We responded:
"Maria, thanks for taking the time to share your experience! Glad to hear that Beverly was able to assist you with adding your new vehicle to your account. Beverly truly values her customers and works hard to provide prompt and knowledgeable service. We appreciate your kind words!"
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Vadim Yushprakh

April 9, 2025

5  out of  5
rating by Vadim Yushprakh
"We've been with Kelvin Thomas for over 15 years now. The agents are always helpful and responsive. A special thanks to Indira Suresh for always being there to help!"
We responded:
"Thank you for your feedback! We truly appreciate your loyalty over the past 15 years. It's awesome to hear that our team, especially Indira, has been able to provide you with helpful and responsive service. Your satisfaction is our goal, and we're here for you anytime you need assistance!"
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Joy Mitchell

April 5, 2025

5  out of  5
rating by Joy Mitchell
"Kelvin’s team, particularly Indira, have kept my best interest in mind and done everything they can to make sure I get the best value for my money."
We responded:
"Joy, customer satisfaction is one of our office top priorities, and we appreciate you taking the time to share your experience! If you need anything else in the future, please don't hesitate to reach out."
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Mercie Gutierrez

April 1, 2025

5  out of  5
rating by Mercie Gutierrez
"I want to give a huge shoutout to Claudia and Indira at my State Farm agency! They have both made my experience so pleasant. I appreciate all the help they've provided, always being responsive and attentive to my needs. Their commitment to finding me savings has truly made a difference. Highly recommend this team!"
We responded:
"Glad to hear of your pleasant experience with our office Team Members! Thanks for your review and recommendation!"
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Jay Lightner

April 1, 2025

5  out of  5
rating by Jay Lightner
"I love this office, very professional and they give you that family touch i love when it comes to my business."
We responded:
"Hi Jay! Thanks for the feedback and how you feel about our office. Building strong relationships with our customers is of great importance to us, and we're glad you feel that warmth in our service. "
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Emily Meraz

March 30, 2025

5  out of  5
rating by Emily Meraz
"For my first time, Claudia was very helpful. She had a great personality and provided all the information I needed to better my decision. It was an easy and comfortable process."
We responded:
"Thank you for your review! We're thrilled to hear that Claudia was able to assist you and make your experience comfortable. It’s always our goal to help our customers make the best insurance protection decisions that meet their needs. If you have any further questions or need assistance in the future, please feel free to reach out!"
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Tom Shih

March 28, 2025

5  out of  5
rating by Tom Shih
"Overall Kelvin and his staff has been very responsive to all my insurance needs. Indira in particular has been very patience and timely in her response to all my questions and helpful in navigating the complexity of insurance to set the right level of insurance coverage and understanding the cost impacts to help me make informed choices."
We responded:
"Hi Tom! Thanks for your review!"
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Yin M

March 27, 2025

5  out of  5
rating by Yin M
"Indra Suresh is an excellent State Farm agent. She follows up and follows through. She has been very helpful when shopping insurance. She is patient, kind, explains in detai. She is highly recommended."
We responded:
"Yin, our office is excited to hear of your experience working with our Team Member Indira! Glad to hear that your insurance shopping experience was a positive one!"
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Oliva Marquez

March 21, 2025

5  out of  5
rating by Oliva Marquez
"Claudia Marquez was very very helpful, she was very professional giving me a great estimate. I can’t wait to work with Claudia!"
We responded:
"Thanks for the review, Olivia. Our office looks forward to working with you."
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Curtis Alcutt

March 20, 2025

5  out of  5
rating by Curtis Alcutt
"Beverly was beyond fantastic through my entire process. She's a great asset to State Farm."
We responded:
"Curtis, we appreciate your kind words about our Team Member Beverly. Thanks for sharing! "
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Lily Marquez

March 20, 2025

5  out of  5
rating by Lily Marquez
"I spoke with Claudia about services with State Farm and she was very knowledgeable and customer service oriented. I would totally refer others to her. Thanks for the friendly encounter."
We responded:
"Thanks Lily for your review! "